subtitles

[hollzoe]

hi  ! Help needed with subtitles ! I have sky Q and recently recorded The Sean Been drama Time on BBC1  ! Watched the first episode and it had subtitles but when i tried the second episode there were no subtitles ! I have checked with remote that the subtitles are switched on ! Can anyone tell me what i am doing wrong please ?

[MightyQuinn]

Hi @hollzoe   Does the programme description show [S] for subtitles? If not then there are no subtitles included with the programme.

[Rhonny]

@hollzoe

Go to the iPlayer app and watch it on there instead. 

[bob1234]

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@MightyQuinn wrote:

Hi @hollzoe   Does the programme description show [S] for subtitles? If not then there are no subtitles included with the programme.

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This gives false confidence it may only be adverts that have subtitles.

[ksaro1]

I find dialogue hard to hear nowadays, so I have subtitles on most of the time. I find that 20-30% of recorded programs don't have them though. So it's best to use Catch Up if possible.

[MightyQuinn]

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@bob1234 wrote:

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@MightyQuinn wrote:

Hi @hollzoe   Does the programme description show [S] for subtitles? If not then there are no subtitles included with the programme.

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This gives false confidence it may only be adverts that have subtitles.

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Hi @bob1234  In my many decades with Sky, that is a new one for me. Have you got an example?

Edit: Just realised, BBC does not have adverts!

[bob1234]

@MightyQuinnNot at the moment, my dish is not working and waiting for, almost patiently, for Sky to fix it.

I will post when I get an example.

[MightyQuinn]

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@bob1234 wrote:

@MightyQuinnNot at the moment, my dish is not working and waiting for, almost patiently, for Sky to fix it.

I will post when I get an example.

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Hi @bob1234   Just make sure that it is a BBC example.

[Tomthecatty]

I use subtitles a lot and find programmes on most popular channels usually have subtitles. There are very occasional blips when they're not available due to technical reasons though, this might have been one of those. 

I do have one personal irritation though and that is that UHD downloads rarely if ever have subtitling. Can't understand why not. 

[ksaro1]

@Tomthecatty  - I was watching a recording of Last Week Tonight on Sky Atlantic last night and it didn't have any subtitles. The live show does, of course.

[hollzoe]

The series I was watching on sky alibi had subtitles on the first episode but not the second !