overcharged

[masikini]

I was with virgin media and I was paying £60 monthly getting BBC sports as part of the deal but I decided to add on sky Sports and I was told over the phone that I could get it for £25 monthly hence bringing my total spend to £85. To my horror and dismay today I received a bill for £111 which included Broadband and Talk which I never requested nor do we even have a house phone! Please reimburse that money for broadband and Talk the soonest as possible because I am low financially struggling and I might starve as a result of sky overcharging me for whatever reason!

Regards

Andrew

[caesarome]

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@masikini wrote:

I was with virgin media

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It isn't clear from your post if you are a Virgin or Sky customer. If you are with Sky then you are not emailing them by posting here as you are talking to other Sky customers only.

Regarding this fee you have been charged have you checked your future bills to see what is showing:

https://www.sky.com/manage/bill/future

If you believe this is also wrog then you will need to phone Sky support about it.