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This discussion topic is read only Discussion topic: no dial tone

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This message was authored by: pb40HD27dc

no dial tone

no dial tone on landline. Unable to make or receive calls

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This message was authored by: Skull+Treaty

Re: no dial tone

Posted by a Superuser, not a Sky employee. Find out more

I've escalated your post via the community chat.

 

This link shows how it works.

 

Keep an eye out for an invite/ blue chat bubble (probably tomorrow now). When the bubble appears you'll have 48 hours to respond or it will be automatically closed.

 

Note: If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.
This message was authored by: Highlinder

Re: no dial tone

Posted by a Superuser, not a Sky employee. Find out more

@pb40HD27dcHas this just happened out of the blue., or has this happened because you have upgraded to either superfast or ultrafast broadband.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: Greenfingers001

Re: no dial tone

Thank you for escalating this. We have now sent an invite to chat 🙂

This message was authored by: Greenfingers001

Re: no dial tone

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

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