This discussion topic is read only Discussion topic: need packaging to return my internet equipment

This message was authored by: j+peel · ‎06 Sep 2021

ive been asked to return my sky internet equipment , but have no packaging

This message was authored by: GD1 · ‎06 Sep 2021

@j+peel You're not speaking to Sky on the forum, we are all customers here. You can use your own if you wish https://www.sky.com/help/articles/return-tv-broadband#need-a-hand

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Highlinder · ‎06 Sep 2021

@j+peelAlso when returning the equipment, keep the evidence that you posted it in a safe place. Keep this for up to 6 months as Sky in many other times say they have not got the equipment back and try to charge the customer.

If this happens you can use the evidence to show them that it was returned and there should be no charge.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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This discussion topic is read only Discussion topic: need packaging to return my internet equipment

need packaging to return my internet equipment

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