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This discussion topic is read only Discussion topic: my program menu is in black and white, why is that?

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This message was authored by: Gibbs35

my program menu is in black and white, why is that?

I have a new Sky Q box, but the programme menue is in black and white, it is usually is blue.

Also how do i delete my hi-fi remote from the sky Q remote, it is not working properly so i need to remove it.

it is very easy to pair but there is no delete method.

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This message was authored by: Chrisee

Re: my program menu is in black and white, why is that?

Posted by a Superuser, not a Sky employee. Find out more

@Gibbs35 sounds like you have activated the high contrast setting for people with poor sight this page explains how to go back https://www.sky.com/help/articles/using-the-accessibility-settings-on-your-sky-q-box

 

You can reset the remotes by pressing 7 & 9 together until the led blinks. Then you can reprogram the remote by pressing 1 & 3 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: MightyQuinn

Re: my program menu is in black and white, why is that?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gibbs35   1. You have it set in high contrast mode, switch it off in the accessibility menu. 2. You can initialise your remote by holding down 7 & 9 until the led flashes 4 times. However it should not be necessary as pairing it again deletes the old settings. 

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