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This discussion topic is read only Discussion topic: landline

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This message was authored by: weymouth08

Message posted on ‎03 Jan 2022 08:52 PM

landline

Landline not working.  Do not have a mobile to phone engineer.  I can't find Sky email to report 

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This message was authored by: Daniel0210

Message posted on ‎03 Jan 2022 08:54 PM

Re: landline

Posted by a Superuser, not a Sky employee. Find out more

@weymouth08 You can't email them I'm afraid. I have therefore escalated your post to Sky who may get in touch with you tomorrow. Look out for an email and also a blue speech bubble on the bottom of this forum page. Once the blue chat bubble appears you have 48 hours to instigate the private chat or it will close automatically so don’t miss the opportunity.
This link explains the process
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Message posted on ‎03 Jan 2022 10:08 PM

Re: landline

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Has it been working previously @weymouth08 ,if not do you have a voice light on your broadband hub and is it lit ?

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This message was authored by: weymouth08

Message posted on ‎17 Jan 2022 10:15 PM

Re: landline

My Thanks to all interested and helpful with my issue

Today 17/01/22 OutReach Finally corrected the Fault with my landline

Not having feed back on the problem until today from O/R or Sky did make me wonder if it was my equipment [telephone handset].  Never mind, just happy now it is sorted

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