This discussion topic is read only This discussion topic has been answered Discussion topic: im looking to move to sky from virgin fibre optic, my existing BT line is damaged from previous owne

This message was authored by: Lizsky123 · ‎03 Feb 2022

Im looking to move to Sky q, from virgin fibre, there is an existing phone line but has been damaged. will sky arrange for connection of a new line, if not what do i do.

This message was authored by: NickNewark · ‎03 Feb 2022

I also did not have a working BT line when I moved from VirginMedia. In fairness to Sky they arranged for a new line installation with Openreach with no charge. 👍

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This message was authored by: cookiemonsteruk · ‎03 Feb 2022

@Lizsky123

If you enter your full postal address below and post the full table we can see what is available and when the line was tested

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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This message was authored by: jamesn123 · ‎03 Feb 2022

@Lizsky123

If Openreach have a record of a line being at the property then its likely an order with Sky will result in a remote activation. If then your service does not function due to a damaged cable then Sky will organise an engineer to fix it

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: NickNewark · ‎03 Feb 2022

I also did not have a working BT line when I moved from VirginMedia. In fairness to Sky they arranged for a new line installation with Openreach with no charge. 👍

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This discussion topic is read only This discussion topic has been answered Discussion topic: im looking to move to sky from virgin fibre optic, my existing BT line is damaged from previous owne

im looking to move to sky from virgin fibre optic, my existing BT line is damaged from previous owne

Re: im looking to move to sky from virgin fibre optic, my existing BT line is damaged from previous

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Re: im looking to move to sky from virgin fibre optic, my existing BT line is damaged from previous

Re: im looking to move to sky from virgin fibre optic, my existing BT line is damaged from previous

Re: im looking to move to sky from virgin fibre optic, my existing BT line is damaged from previous

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