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This discussion topic is read only This discussion topic has been answered Discussion topic: iPhone 13/Pro DPD

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This message was authored by: Sweetu

Re: iPhone 13/Pro DPD

Mine changed to "Awaiting dispatch", doesn't show dispatched yet, keeping my fingers crossed to whether we get it this Friday or next week.

This message was authored by: Maximus81

Re: iPhone 13/Pro DPD

I ordered mine on Friday (release date) Pro max 256GB with a delivery date of 24th. Still no update to my order or despatch notification. I'm guessing it won't be delivered tomorrow. ☹️

This message was authored by: Gwfp

Re: iPhone 13/Pro DPD

Have you had any update?

im in the same boat. Ordered pre order day and nothing

This message was authored by: DeanB

Re: iPhone 13/Pro DPD

Nothing for me either and no order updates on the order tracker. Maybe they meant September 24 2022 😞

This message was authored by: Lfc2021

Re: iPhone 13/Pro DPD

I spoke to sky today because I hadn't received a txt from dpd yet sky told me I had a delivery spot for today and its definitely being delivered. Hope so 

This message was authored by: Sweetu

Re: iPhone 13/Pro DPD

What does your status say on your mysky account for the preorder?

This message was authored by: Lfc2021

Re: iPhone 13/Pro DPD

Just says on pre.order and the tracking bit says to contact them for an update but yeh they told me on the phone that its coming today. Better had. I may ring back and ask for a tracking number actually I forgot before

This message was authored by: Sweetu

Re: iPhone 13/Pro DPD

Called SkyMobile and got the same reply from them as LFC here. They also have me a reference number and said I should be able to get further info on the delivery with DPD but people at DPD simply stated that they did not have any parcel for delivering to my address for today. This is weird but yeah, it seems Sky is just saving face promising delivery to everyone today while in reality it won't happen today.😔

This message was authored by: Lfc2021

Re: iPhone 13/Pro DPD

I've just been onto them again and was told by a different agent that there's nothing on account to show delivery today so they have messaged their manager to listen to my call and they said others have probably been told the same thing as I told them I wasn't happy at all. What a joke! 

This message was authored by: Sweetu

Re: iPhone 13/Pro DPD

So what's the bottomline here? I get it that they won't be delivering our orders today because of the massive number of preorders they might've received, but when will they? The mysky website doesn't provide anymore clues for that than their incompetent customer service reps over the phone!

This message was authored by: Lfc2021

Re: iPhone 13/Pro DPD

I was told they don't have a time frame and to just keep an eye out for confirmation email whenever that may come. And ya get one or some advisors telling people false information that their delivery is today. Not great sky! So it could be a while before it comes we don't know 

This message was authored by: T1zron1998

Re: iPhone 13/Pro DPD

I've just received a text from Sky saying that they will deliver mine by the 5th October

This message was authored by: Lfc2021

Re: iPhone 13/Pro DPD

When did you order?

This message was authored by: T1zron1998

Re: iPhone 13/Pro DPD

I ordered in the 19th

This message was authored by: Lfc2021

Re: iPhone 13/Pro DPD

Same here. So looks like mine will probably be the same then. Ah well 

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