discovery + upgrade now

[henman77]

I have been using the free discovery plus for 12 months.  When the 12 months was it was asking me to upgrade.  I have contacted sky who said you get another 12 months so I activated however it still says upgrade now.  I contacted discovery+ and they said there side is all signed up.  So they said it was a sky problem.  

I now getting frustrated as I have reset the box updated the sky software but it still saying upgrade now.  Is there anyone who can help?????

[rscott]

You need to persevere with Discovery+ live chat - they're supposed to be the ones extending it, but have missed some accounts.