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This discussion topic is read only Discussion topic: Wrong programme is recording

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This message was authored by: iain+burgh

Wrong programme is recording

I am recording the series Angel which is on E4 weeknights at 12am but the past 2days when I've went to watch the programme it has recirded Gogglebox instead. It's showing Angel should be on when I check on the TV Guide. And the 2 episodes I'm trying to watch aren't available on catch up for some reason either! 

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This message was authored by: caesarome

Re: Wrong programme is recording

Posted by a Superuser, not a Sky employee. Find out more

Somebody else has posted on here about this but if you report this to the Viewer Relations team at Sky they can look into this for you, this is their email address:

 

viewerR@sky.uk

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This message was authored by: Kirsty3089

Re: Wrong programme is recording

I am having the exact same problem!! Have you found a solution yet? 

This message was authored by: caesarome

Re: Wrong programme is recording

Posted by a Superuser, not a Sky employee. Find out more

There is no soloution @Kirsty3089  as this is something Sky needs to fix so have you emailed them about it ?

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This message was authored by: Maxine152

Re: Wrong programme is recording

I thought it was just me, the shock of naked attraction when I was expecting angel 🙈🙈🙈 and they always say you can watch them all on all 4 and they're not all on there.

This message was authored by: Annie+UK

Re: Wrong programme is recording

Posted by a Superuser, not a Sky employee. Find out more

@Maxine152 wrote:

I thought it was just me, the shock of naked attraction when I was expecting angel 🙈🙈🙈 and they always say you can watch them all on all 4 and they're not all on there.


They are most likely refering to full fat ALL 4 that is on the web or mobile apps

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This message was authored by: nolte

Re: Wrong programme is recording

Posted by a Superuser, not a Sky employee. Find out more

The epg has now been updated for tonight to show Google ox at 12am and Angel at 2am.

 

Would seem they hadn't updated the schedules or series link didn't take note of change of schedule

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This message was authored by: barbara1952

Re: Wrong programme is recording

i have the same problem with grays anatomy . playing law and order instead

This message was authored by: nolte

Re: Wrong programme is recording

Posted by a Superuser, not a Sky employee. Find out more

@barbara1952

5usa changed their schedule, but did not aalter the epg so it recorded what 5usa showed at 10pm instead of the new time before midnight. The complaint should be addressed to them.

 

It is not just sky q. Similar complaint about virgin media on twitter so it is 5usa who need to update the schedule with both sky and virgin media

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This message was authored by: LGUser

Re: Wrong programme is recording

These problems are not the fault of Sky. They are the fault of E4 and 5USA.  Yes, the same problem can be found on Virgin Media.

 

One solution to Grey's Anatomy is to subscribe to Disney+ or Amazon Prime Video where they have seasons 1-16.

 

This message was authored by: Anonymous

Re: Wrong programme is recording


@iain+burgh wrote:

I am recording the series Angel which is on E4 weeknights at 12am but the past 2days when I've went to watch the programme it has recirded Gogglebox instead. It's showing Angel should be on when I check on the TV Guide. And the 2 episodes I'm trying to watch aren't available on catch up for some reason either! 


I highly suspect that Channel 4 wasn't able to broadcast the episodes possibly due to current events. I remember shortly after Michael Jackson died, I think a panel show like 8 Out of 10 Cats or similar had a "Technical Difficulties" screen for the last 15 minutes of the show as there was a Michael Jackson joke that Channel 4 deemed inappropriate.

Channel 4 may have felt that the episodes were inappropriate for whatever reason. Another reason is possibly due to the recent fire at Red Bee Studios and some shows are not broadcast-able. 

Have you tried looking on All4 or catch-up for the episodes? 

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