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Discussion topic: Wrong programme is recording
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Message posted on 04 Nov 2020 09:45 AM
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Wrong programme is recording
I am recording the series Angel which is on E4 weeknights at 12am but the past 2days when I've went to watch the programme it has recirded Gogglebox instead. It's showing Angel should be on when I check on the TV Guide. And the 2 episodes I'm trying to watch aren't available on catch up for some reason either!
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Message posted on 04 Nov 2020 10:01 AM
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Re: Wrong programme is recording
Somebody else has posted on here about this but if you report this to the Viewer Relations team at Sky they can look into this for you, this is their email address:
viewerR@sky.uk
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Nov 2020 07:19 PM
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Re: Wrong programme is recording
I am having the exact same problem!! Have you found a solution yet?
Message posted on 04 Nov 2020 07:29 PM
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Re: Wrong programme is recording
There is no soloution @Kirsty3089 as this is something Sky needs to fix so have you emailed them about it ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Nov 2020 07:32 PM
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Re: Wrong programme is recording
I thought it was just me, the shock of naked attraction when I was expecting angel 🙈🙈🙈 and they always say you can watch them all on all 4 and they're not all on there.
Message posted on 04 Nov 2020 07:41 PM
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Re: Wrong programme is recording
@Maxine152 wrote:
I thought it was just me, the shock of naked attraction when I was expecting angel 🙈🙈🙈 and they always say you can watch them all on all 4 and they're not all on there.
They are most likely refering to full fat ALL 4 that is on the web or mobile apps
Message posted on 04 Nov 2020 09:13 PM
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Re: Wrong programme is recording
The epg has now been updated for tonight to show Google ox at 12am and Angel at 2am.
Would seem they hadn't updated the schedules or series link didn't take note of change of schedule
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
Message posted on 20 Dec 2021 09:48 PM
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Re: Wrong programme is recording
i have the same problem with grays anatomy . playing law and order instead
Message posted on 20 Dec 2021 11:48 PM - last edited: 20 Dec 2021 11:54 PM
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Re: Wrong programme is recording
5usa changed their schedule, but did not aalter the epg so it recorded what 5usa showed at 10pm instead of the new time before midnight. The complaint should be addressed to them.
It is not just sky q. Similar complaint about virgin media on twitter so it is 5usa who need to update the schedule with both sky and virgin media
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
Message posted on 21 Dec 2021 02:30 PM - last edited: 21 Dec 2021 02:33 PM
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Re: Wrong programme is recording
These problems are not the fault of Sky. They are the fault of E4 and 5USA. Yes, the same problem can be found on Virgin Media.
One solution to Grey's Anatomy is to subscribe to Disney+ or Amazon Prime Video where they have seasons 1-16.
Message posted on 29 Dec 2021 03:06 PM
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Re: Wrong programme is recording
@iain+burgh wrote:I am recording the series Angel which is on E4 weeknights at 12am but the past 2days when I've went to watch the programme it has recirded Gogglebox instead. It's showing Angel should be on when I check on the TV Guide. And the 2 episodes I'm trying to watch aren't available on catch up for some reason either!
I highly suspect that Channel 4 wasn't able to broadcast the episodes possibly due to current events. I remember shortly after Michael Jackson died, I think a panel show like 8 Out of 10 Cats or similar had a "Technical Difficulties" screen for the last 15 minutes of the show as there was a Michael Jackson joke that Channel 4 deemed inappropriate.
Channel 4 may have felt that the episodes were inappropriate for whatever reason. Another reason is possibly due to the recent fire at Red Bee Studios and some shows are not broadcast-able.
Have you tried looking on All4 or catch-up for the episodes?
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