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This discussion topic is read only Discussion topic: Wi-Fi connection

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This message was authored by: Shaniarose

Message posted on ‎05 Nov 2021 10:02 AM

Wi-Fi connection

Hi, I've just had my wifi set up and connected. Unfortunately it doesn't stretch around the whole house. It doesn't work in my back bedroom or the bathroom. I need this to be able to work in every room. Thanks 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎05 Nov 2021 10:25 AM

Re: Wi-Fi connection

Posted by a Superuser, not a Sky employee. Find out more

@Shaniarose 

 

https://www.sky.com/help/articles/wifi-guarantee#need-a-hand 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: jamesn123

Message posted on ‎05 Nov 2021 01:56 PM

Re: Wi-Fi connection

Posted by a Superuser, not a Sky employee. Find out more

@Shaniarose 

You have a few options really;

 

- Move the hub to a more central position

- Buy WiFi boosters from Sky

- Sign up to broadband boost addon which allows you to request free boosters

- Buy a 3rd party router with better range

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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