The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
26 Aug 2022 05:36 PM
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
26 Aug 2022 05:41 PM
Posted by a Superuser, not a Sky employee. Find out more@Lucy0121
Could a discounted deal be expiring ? You would have been told the date the discounted deal was ending when you originally took it out. You could compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
https://www.sky.com/help/articles/been-overcharged may also help.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.