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This discussion topic is read only Discussion topic: What to I have to do to talk to a real person in sky

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This message was authored by: jamesn123

Re: What to I have to do to talk to a real person in sky

Posted by a Superuser, not a Sky employee. Find out more

@Jarlo It works for me. Are you sure you typed it right?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: Jarlo

Re: What to I have to do to talk to a real person in sky

Hi, I actually clicked it and it went through, maybe I should try typing it in, thanks

jarlo
This message was authored by: Jarlo

Re: What to I have to do to talk to a real person in sky

Hi, yes love activated on the 4thJanuary 

jarlo
This message was authored by: alshev72

Re: What to I have to do to talk to a real person in sky

i need to talk to a real person why wont sky let you

This message was authored by: Khan1971

Re: What to I have to do to talk to a real person in sky

Hi there my Internet hasn't been working since I got it in nearly two weeks ago and I've been trying to get in touch with use but no response I've all the things abt connect in the lines still nothing ime not happy at all and I've had to use my phone for the Internet and it has cost me a fortune 

This message was authored by: TechmanagerMal

Re: What to I have to do to talk to a real person in sky


@alshev72 wrote:

i need to talk to a real person why wont sky let you


  • They will if you follow this advice - When you call you will be asked if the call is to do with mobile say "No"
    You will then be asked the nature of the call say " Technical "
    You will then be asked for a mobile number, give the number but DO NOT hang up when it says to do so.
    It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



This message was authored by: Jarlo

Re: What to I have to do to talk to a real person in sky

hi, thank you, i have written your answer down, and when i try again i will follow ur advise, bless ya x

 

jarlo
This message was authored by: Jarlo

Re: What to I have to do to talk to a real person in sky

hi again, i forgot to ask, on what number would i ring sky on please

jarlo
This message was authored by: TechmanagerMal

Re: What to I have to do to talk to a real person in sky


@Jarlo wrote:

hi again, i forgot to ask, on what number would i ring sky on please


Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



This message was authored by: Sean167

Re: What to I have to do to talk to a real person in sky

My SKy extender is not working correctly. 

I have done all the tests. I have 2 so I have swapped. So the one in question is faulty 

This message was authored by: Marmmy

Re: What to I have to do to talk to a real person in sky

Hi I haven't got a phone socket for my sky q hub not connected yet need help as disabled 

This message was authored by: Arthursnurseries

Re: What to I have to do to talk to a real person in sky

My broadband works juring the day and cuts off in evening recently 

This message was authored by: Amore21

Re: What to I have to do to talk to a real person in sky

Mine has been on and off for many weeks. Not had it at all for last two days. Going to have to switch 

This message was authored by: Pascu

Re: What to I have to do to talk to a real person in sky

Screenshot_20210224-130738_Samsung Internet.jpg

 hello I can't login here?

This message was authored by: Chrisee

Re: What to I have to do to talk to a real person in sky

Posted by a Superuser, not a Sky employee. Find out more

@Pascu you tried to post an image in the forum with your account number showing which is a security issue which is why it is not showing.

 

I have escalated your post so Sky should send you an invitation to a chat session.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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