This discussion topic is read only Discussion topic: Unpaid query

This message was authored by: Liz0903 · ‎08 Mar 2022

Hi,

I have an unpaid amount on my March bill that says it was due to come out today but i can confirm i have the funds in my account and it hasn't attempted to be taken from my account. It seems my 4G is affected due to this , it says it's carried to April bill but i'm confused why it hasn't come out today?

Please advise

Thanks

This message was authored by: GD1 · ‎08 Mar 2022

@Liz0903 You image can't be approved as it contains personal details.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎08 Mar 2022

If it is saying it is going to be carried over then this is something you would need to ask of Sky Support as we are unable to say why it was not taken today. 150 is the free number to use.

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This discussion topic is read only Discussion topic: Unpaid query

Unpaid query

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