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This discussion topic is read only Discussion topic: Unable to watch program on BBC iplayer or Netflix ?

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Message posted on ‎16 Apr 2021 06:26 PM

Unable to watch program on BBC iplayer or Netflix ?

Upgrade to super fast broadband and have issue with Network  on TV. Can't watch any program on BBC iplayer and Netflix as it asks to check the network.

speed is good but network on TV is poor.

anyone have advice to set up?

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This message was authored by: Skull+Treaty

Message posted on ‎16 Apr 2021 06:27 PM

Re: Unable to watch program on BBC iplayer or Netflix ?

Posted by a Superuser, not a Sky employee. Find out more
@Nsharma wrote:

Upgrade to super fast broadband and have issue with Network  on TV. Can't watch any program on BBC iplayer and Netflix as it asks to check the network.

speed is good but network on TV is poor.

anyone have advice to set up?

@Nsharma 

When did you upgrade and did you get a new Hub with it?

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Message posted on ‎16 Apr 2021 07:44 PM

Re: Unable to watch program on BBC iplayer or Netflix ?

I received a new hub on Wednesday, 15th April.

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Message posted on ‎16 Apr 2021 07:47 PM

Re: Unable to watch program on BBC iplayer or Netflix ?

Posted by a Superuser, not a Sky employee. Find out more

@Nsharma 

Replacng the Hub can sometimes mess with the IP adresss of attached devices. Try a network reset on your tv, so it can establish a new IP address from the new Hub.

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Message posted on ‎07 Sep 2021 11:04 AM

Re: Unable to watch program on BBC iplayer or Netflix ?

ive got this problem but just cant watch  the catch up channels....netflix is fine!

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