The Tv doesn’t work

[aditza]

Shows me on a screen there is no signal

[GD1]

@aditza  If it say no signal it's your TV and you need to select the correct input using your tV's remoate.

[oldfella]

Hi @aditza 

Make sure that your TV is set to the HDMI input that Q is connected to.

Then with the Q box on with green led press

Home 1 0 8 0 Home

on the Q remote control

[aditza]

Thank you for your guidance,I will let you know soon as I ll set up 

[aditza]

Still doesn't work ,I have followed up your guidance but still nothing

[oldfella]

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@aditza wrote:

Still doesn't work ,I have followed up your guidance but still nothing

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Assume you have tried a Q box reboot @aditza 

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.