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20 May 2022 10:34 PM
Technical fault is appearing all the time on recordings and I'm not able to rewind. I've tried turning the box off at the mains but it makes no difference.
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20 May 2022 10:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@Oxford2022 wrote:
Technical fault is appearing all the time on recordings and I'm not able to rewind. I've tried turning the box off at the mains but it makes no difference.
Hi @Oxford2022
Try a Reset Settings in the hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.
Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.
This discussion has been locked
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