This discussion topic is read only Discussion topic: Stuck on standby

This message was authored by: AP123th · ‎20 Feb 2022

Hello.

Never had a hint if issue with Sky Q but came down this morning and it wont switch on. Turned it off and on. Remote works. I get as far as press the house when the screen goes blank....nothing.

I called Sky. They said I need to call back Monday in order to get a new box delivered...surely I'll then have to connect everything again, recordings lost etc. Surely there is something I can try?

This message was authored by: Daniel0210 · ‎20 Feb 2022

If Sky are suggesting a new box swop it will be delivered by DPD who will take your current box at the same time so remember to take out your viewing card. Yes you will lose your recordings. I'm not sure why you have to ring again tomorrow to arrange that.

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Sky customer since 2001
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This message was authored by: AP123th · ‎20 Feb 2022

It's next day delivery so if I ordered today it'll come tomorrow znd I'm not about

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This discussion topic is read only Discussion topic: Stuck on standby

Stuck on standby

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