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This discussion topic is read only This discussion topic has been answered Discussion topic: Speed still halved after landline fix

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This message was authored by: Mainsworth92

Speed still halved after landline fix

Hey all, thanks for reading.

 

Had a landline fault fixed today at the exchange as our speeds had suffered a drop and reliability. Connection stable now but the speeds remain halved even though my app now says speed should be full.

 

Downstream also saying 55mb but in actuality when testing only receiving 22ish mb.

 

Any ideas or does it just take a bit of time following a fix?

 

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Connection is wired ethernet. I also don't expect to hit max speeds I know there's a drop off but my app says issue resolved yet speeds are still inline from when the fault started.

 

Many thanks!


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This message was authored by: Chrisee Answer

Re: Speed still halved after landline fix

Posted by a Superuser, not a Sky employee. Find out more

@Mainsworth92 try rebooting the hub by disconnecting the power for a few minutes to force an IP address change to see if that clears the issue.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Speed still halved after landline fix

Posted by a Superuser, not a Sky employee. Find out more

@Mainsworth92 try rebooting the hub by disconnecting the power for a few minutes to force an IP address change to see if that clears the issue.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Mainsworth92

Re: Speed still halved after landline fix

Lovely stuff more or less there now. Thanks!

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