This discussion topic is read only
Discussion topic: Soundbox unavailable
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 31 Mar 2021 07:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Soundbox unavailable
Hi,
I'm trying to purchase a soundbox. I have tried to order through the website and when I try and go to the page it just says 'an error has occured' when loading the page. I have tried going through the Sky Q > My account > shop, but there is nothing there. I can't get through on live chat and I've been on hold for over 40 minutes and have given up. Any ideas how I can purchase?
Thanks.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 31 Mar 2021 07:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Soundbox unavailable
Hi @samwarb
Sorry to say that Sky have run out of stock with no plans to have any more made 🙁
Neither have they announced any plans for a mk 2
There are a few around on reseller sites but of course you would buy those at your own risk
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 31 Mar 2021 07:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Soundbox unavailable
Oh no! Gutted!
I was going to buy one but before Xmas by decided to save the money until after, wish I would have just got it now!
Thanks for the reply
Message posted on 31 Mar 2021 07:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Soundbox unavailable
I've not heard much about the reasons behind the decision - my own guess would be that there wasn't much profit in them when selling below £200 and several people have said the lack of a built in ARC was a bit off putting (no ARC means you have to use an optical cable for TV apps and 3rd party devices)
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 01 Apr 2021 04:59 PM - last edited: 01 Apr 2021 05:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Soundbox unavailable
No ARC, no Atmos, an unusual form-factor* and a pseudo-surround system no-one else has even tried. A bold attempt, but possibly just a bit too much of a stretch.
*remember the TV on a plinth in the launch pics so its remote worked?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 01 Apr 2021 05:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Soundbox unavailable
"No ARC, no Atmos, an unusual form-factor* and a pseudo-surround system no-one else has even tried. Possibly just a bit too much of a stretch."
and yet @TimmyBGood - despite all that - I really like mine 😅
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page