So many issues I gave up

[AnneInLondon]

After trying to use Sky Glass for 2 days, I gave up.
The playlist is so bad. Nothing like what advertised.

• Any item selected from 3rd party app such BBC iPlayer does not show.
• no easy way to find new show added to your playlist
• it only shows a few items and you have to a grill right to see the rest of your list. Not the best if you have a long list

Motion detection is not working. A know fault yet the TV are still being sold. 

Voice recognition does not work if you speak with an accent. 

the good thing is that, if you haven't sent back you sky Q yet, it only take minute to cancel Sky Glass and got back to Sky Q. 

when Panther collect the TV, the crew told me than a 1/3 of their stops were colllection that day. Not sure if it is representative of every crew, every day but certainly does not sound positive. 

For me, Sky Glass is a great concept but not yet ready and should not have been release with all the know problems. 

[Jayboy1990]

It has many issues that need fixing. 

The one that is not going to be quick to fix is the 3rd party app content especially all4 that is just useless at loading content, I'm still waiting for tasmaster the final from last week to appear I'm not holding my breath though. Useless 

[Totalwar2]

If you got whole home and sky go you could try that see if it there.What I had to do to get a few programs that were missing.

@Jayboy1990 

[Jayboy1990]

It is in sky go app but can't play this in the glass tv, defeats the object of having the all4 app. 

[Totalwar2]

No is not in sky glass but it is a work around if you really want to watch it on a PlayStation Xbox pc and iPad.

[Jayboy1990]

Scrap that @Totalwar2  sky go says I can't watch taskmaster in the app but it is listed. - why?

[Totalwar2]

@Jayboy1990 

only play S12 Ep1 dunno why.

[Jayboy1990]

It's all very bizarre. @Totalwar2 

[Urban+Splash]

My Glass was finally collected today. Out of 20 jobs, 5 were pickups. 

[Totalwar2]

@Urban+Splash 

Did they take the stand off the tv?

[Urban+Splash]

Is was on the wall so I put it directly in the Original box which I kept. Although they did have a box. They would of removed the stand 

[Totalwar2]

Ok thanks for the info.

[AUS191]

its littered with bugs, the list is now too great to mention. What I do find odd is the number of people that seem to stick up for sky and the shoddy way they are handling things. Strange. The TV wasn't free!

Would a public statement say on this forum, acknowledging the issues with a timeline for remediation be too much to ask. They are still selling these yet there is a boat load of 'known issues'.