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This discussion topic is read only Discussion topic: Skyqminibox not working

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This message was authored by: Resilience

Message posted on ‎29 Jul 2021 04:36 PM

Skyqminibox not working

Our skyq mini box doesn't work. I just says HDMI player3 and won't go any further than that.  Help please

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Avatar for nigea99
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This message was authored by: nigea99

Message posted on ‎29 Jul 2021 04:39 PM

Re: Skyqminibox not working

Posted by a Superuser, not a Sky employee. Find out more

hi @Resilience 

try removing the  power cord or switching off at the mains for at least 30s before reconnectng.

Aslo unplug and re-seat the HDMI cable at both ends

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This message was authored by: Laing1

Message posted on ‎29 Jul 2021 04:48 PM

Re: Skyqminibox not working

Posted by a Superuser, not a Sky employee. Find out more
@Resilience wrote:

Our skyq mini box doesn't work. I just says HDMI player3 and won't go any further than that.  Help please

@Resilience if @nigea99 advice doesn't work can you make sure your TV is on the correct hdmi source you should be able to cycle through all of the hdmi sources with your TV remote


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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