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This discussion topic is read only Discussion topic: Skybox whirring and not working!,

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This message was authored by: Fineboy

Skybox whirring and not working!,

Last night my Sky was glitching and pausing then after trying to reset it is whirring loudly and not working 😡

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This message was authored by: GD1

Re: Skybox whirring and not working!,

Posted by a Superuser, not a Sky employee. Find out more

@Fineboy  You'll need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Mark39

Re: Skybox whirring and not working!,

Posted by a Superuser, not a Sky employee. Find out more

@Fineboy I'm assuming it's a Sky+ box, as that's where you've posted.  If you haven't done so, switch off at the plug and wait 4 minutes before restarting the box.

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