Sky pucks not WiFi hotspot

[Danno23]

Just curious why pucks aren't doubled up as hotpots like sky q is. Didn't realise this at the time of purchase. Admittedly more complex tech but already offered in q mini boxes 

[Chrisee]

@Danno23 not using the rather complex wifi mesh technology that Q uses simplifies set up for people who do not have Sky Broadband. When developed Q was one of the only whole home wifi systems available  these days there are lots most of them are considerably better. However if you got the old Q system to work for your wifi as I had it means an extra expense replacing that function.

Q was developed to use a dedicated router, the Sky Q hub which their broadband customers get. When installed with say a BT router you get complications as only the main Q box can link to the BTwifi and the minis have to link to a closed wifi signal from the main box. This adds a lot of issues as you can see if you read the Q forum. 

[Danno23]

Hi, thanks for the info. Makes a lot of sense as it opens up end user availability by not being  closed to sky routers.

Having issues with the puck after 2 weeks of no issues so may see if I can get the Q router swapped back to the previous model which pushed the signal further throughout my house despite still getting over 20mbs in the location of the puck 

[TimmyBGood]

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@Danno23 wrote:

 may see if I can get the Q router swapped back to the previous model which pushed the signal further throughout my house 

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There's no mechanism from Sky for going back from a Q Hub to an SR102, which is effectively obsolete: you could buy one privately if you really wanted.

Range issues are partly due to the Q form factor, and partly because unlike the SR102 it is dual-band and 5Ghz is inherently shorter range than 2.4Ghz

[Danno23]

Apparently the intermittent cutting out is a problem with the puck as the TV doesn't lose the hdmi signal but just goes blank and unresponsive. Will have to see if this solves the trouble