0

This discussion topic is read only Discussion topic: Sky mini box bbc i player

Reply
Avatar for clare198034
Level 4 icon
What's this?
This message was authored by: clare198034

Message posted on ‎30 Aug 2021 07:33 AM

Sky mini box bbc i player

I went into bbc I player on my sky q mini box last night but as I was entering it I could still hear the sound of the channel I was watching before I went into it while bbc I player was loading? Is this just a glitch it is ok now

Report post
Post 1 of 7
1,338 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎30 Aug 2021 07:36 AM

Re: Sky mini box bbc i player

Posted by a Superuser, not a Sky employee. Find out more

@clare198034 probably a glitch. Rebooting the box by unplugging the power forc30 seconds often clears these sort of problems.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 7
1,336 Views
0 Likes
Reply
Avatar for clare198034
Level 4 icon
What's this?
Topic Author
This message was authored by: clare198034

Message posted on ‎30 Aug 2021 07:37 AM

Re: Sky mini box bbc i player

Ok will do this if happens again thank you

Report post
Post 3 of 7
1,332 Views
0 Likes
Reply
Avatar for Rhonny
Level 15 icon
What's this?
This message was authored by: Rhonny

Message posted on ‎30 Aug 2021 08:36 AM

Re: Sky mini box bbc i player

@clare198034

This is quite common and nothing to worry about. Happens many times I access the iPlayer on various TVs. 

Report post
Post 4 of 7
1,318 Views
Reply
Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎30 Aug 2021 09:03 AM

Re: Sky mini box bbc i player

Posted by a Superuser, not a Sky employee. Find out more

Never seen that happen Myself.
But have seen a few others before mentioning it happen.
Sounds like a small glitch.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 5 of 7
1,309 Views
Reply
Avatar for TechmanagerMal
Level 13 icon
What's this?
This message was authored by: TechmanagerMal

Message posted on ‎30 Aug 2021 10:32 AM - last edited: ‎30 Aug 2021 10:39 AM

Re: Sky mini box bbc i player

@Chrisee wrote:

@clare198034 probably a glitch. Rebooting the box by unplugging the power forc30 seconds often clears these sort of problems.

  • @Chrisee  Are you suggesting Q Box or Mini reboot?
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



Report post
Post 6 of 7
1,290 Views
0 Likes
Reply
Avatar for clare198034
Level 4 icon
What's this?
Topic Author
This message was authored by: clare198034

Message posted on ‎30 Aug 2021 10:36 AM

Re: Sky mini box bbc i player

Just the sky q mini box

Report post
Post 7 of 7
1,283 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply