Sky+ Recording Issue

[DW+Kent]

I have a Sky+ box not skyQ

We are unable to gain access to previous recordings or record new programmes

is there a way to re-set the box or delete previous recordings bearing in mind we can't access any of them!

Thanks!

[Annie+UK]

Try a planner rebuild, Instructions can be found in my FAQ (link in my forum signature below)

If you get the error message diskless mode then the explanation can be found in my FAQ also

Note: This procedure will resolve many non-planner related issues as it does a safe reboot of the Sky box