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This discussion topic is read only Discussion topic: Sky Q red and green light on

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This message was authored by: BigRob181

Message posted on ‎23 Jul 2021 07:52 PM

Sky Q red and green light on

Red light is on and green getting no picture at all Has been switching itself on and off intermittently every 5 minutes or so for days now Sky is sending out a new box but won't get it for a few days yet. Ideas please

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Avatar for Lisa-P1987
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This message was authored by: Lisa-P1987

Message posted on ‎25 Jul 2021 10:18 AM

Re: Sky Q red and green light on

Hi there @BigRob181  I have sent you an invite to a chat. Look out for a blue bubble on the forum or an email invite

Thanks

Lisa - Sky Tech Team Expert
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Message posted on ‎25 Jul 2021 10:27 AM

Re: Sky Q red and green light on

@BigRob181 wrote:

Red light is on and green getting no picture at all Has been switching itself on and off intermittently every 5 minutes or so for days now Sky is sending out a new box but won't get it for a few days yet. Ideas please

  • Use SkyGo until it's fixed?
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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