Sky Q recordings appear under wrong headings

[Helenc2015]

I have set up SkyQ to series link recordings of "come dine with me" from channel Four/7.  

When I look under recordings there is no header for "Come dine with me". Having searched all the other headers the Sky Q box is putting the recordings under a header of "Location.location,location" which is not even on the same channel!

I have deleted all recordings of the series, deleted the "Location.location.location" header rebooted the box and set up the recordings again but the same thing happens.

Anyone had a similar problem or can offer any insight please?

[oldfella]

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@Helenc2015 wrote:

I have set up SkyQ to series link recordings of "come dine with me" from channel Four/7.  

When I look under recordings there is no header for "Come dine with me". Having searched all the other headers the Sky Q box is putting the recordings under a header of "Location.location,location" which is not even on the same channel!

I have deleted all recordings of the series, deleted the "Location.location.location" header rebooted the box and set up the recordings again but the same thing happens.

Anyone had a similar problem or can offer any insight please?

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Hi @Helenc2015 

Occasionally there can be some errors due to issues with Sky back end servers.

However in your case I suspect it is an issue with the host broadcasters meta data.

Probably best to report your issue to Viewer relations

[email protected]