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Discussion topic: Sky Q WiFi Extender Feature

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This message was authored by ldoodle This message was authored by: ldoodle

Sky Q WiFi Extender Feature

Hi,

 

I'm not sure if this it the right place so please move if not.

 

I have Sky Q with a Sky Mini. My own WiFi kit presents 3 SSIDs - 2.4GHz, 5GHz Low, 5GHz High and I have them all set with the same SSID. My kit has as "Neighbour AP" monitoring function and I am seeing 2 additional networks with the same SSID, but with totally different MAC addresses compared to my WiFi kit.

 

I cannot work out if these are neighbouring APs maliciously using my SSID or if it's the Sky Q box presenting the same SSID. I also have a Ring Chime Pro which acts as an Extender but I understand this is purely for other Ring devices and cannot be used by other non-Ring devices.

 

However I don't know if the SSID is still presented to 'pro' class WiFi kit, from either the Sky Q box or Ring Chime Pro.

 

Thanks

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky Q WiFi Extender Feature

Posted by a Superuser, not a Sky employee. Find out more

@ldoodle 

I believe Sky Q adopts your WiFi name and retransmits it

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
ldoodle
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This message was authored by ldoodle This message was authored by: ldoodle

Re: Sky Q WiFi Extender Feature

PS: The WiFi channels are also different for the 2 'rogue' SSIDs.

ldoodle
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This message was authored by ldoodle This message was authored by: ldoodle

Re: Sky Q WiFi Extender Feature

@jamesn123 does it retransmit one on each channel, 2.4G and 5G? Or just one?

 

Can I show the MAC address the Extender function is using to correlate the MACs showing on my WiFi kit?

ldoodle
Topic Author
This message was authored by ldoodle This message was authored by: ldoodle

Re: Sky Q WiFi Extender Feature

Although, is there anyway to diable the Extenderr function? Extender's are poor by their very nature because of the 50% throughput drop so I don't want devices ever connecting to the Sky Q box! Especially since my Q box is probably the furthest device away from the WiFi, which just enhances the poorness of Extending.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky Q WiFi Extender Feature

Posted by a Superuser, not a Sky employee. Find out more

@ldoodle 

I believe it does retransmit on each frequency and can often use different channels.

You can check the setting here https://www.sky.com/help/articles/wifi-hotspots#:~:text=Press%20Home%20on%20your%20Sky,boxes%2C%20se....

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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