0

Discussion topic: Sky Q Q190 Software Update

Reply
This message was authored by cockerel1 This message was authored by: cockerel1

Sky Q Q190 Software Update

Hello all, hope you are keeping well,

I have a few questions about the Q190 update. 

Firstly: What's included in the new update?

Secondly: When will it be available to everyone?

 

Thanks in advance,

Sky Q 2TB UHD Box (Hisense 43 4KTV) with three Mini boxes, Sky Signature / Sky + BT Sports / Multiroom / Sky Cinema / Sky HD & UHD. Community Fibre 1Gig + Unlimited Calls 800-900 Up / 800-900 Down.
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

@cockerel1 wrote:

Hello all, hope you are keeping well,

I have a few questions about the Q190 update. 

Firstly: What's included in the new update?

Nothing exciting or particularly noticeable just general bug fixes really

 

Secondly: When will it be available to everyone?

Mine was 9 March which I think was the first batch. They normally update the next lot of boxes on a Wednesday morning until the majority are done, then allow customers to force an update if they can't wait. 

Thanks in advance,


 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

@Friesen 

I've already answered in the post above yours.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
This message was authored by P80OKE This message was authored by: P80OKE

Re: Sky Q Q190 Software Update

It is on the download stream so you can update manually through the software update function 

Paul
This message was authored by lettice This message was authored by: lettice

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

Its all just backend bug fixes.
Nothing of note that you would notice through the menus etc.

As Sky do normally, the Q190 release will be in a phased rollout to customers over about a month from the first release to customers hat happened at the begiinning of this month.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

@P80OKE wrote:

It is on the download stream so you can update manually through the software update function 


No it's not on the DR stream yet, so a manual update is not yet possible. 

This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

@Dazzasky wrote:

@P80OKE wrote:

It is on the download stream so you can update manually through the software update function 


No it's not on the DR stream yet, so a manual update is not yet possible. 


Hi @Dazzasky 

Was on the DR stream for me as I updated all my boxes manually today

This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

@oldfella wrote:

@Dazzasky wrote:

@P80OKE wrote:

It is on the download stream so you can update manually through the software update function 


No it's not on the DR stream yet, so a manual update is not yet possible. 


Hi @Dazzasky 

Was on the DR stream for me as I updated all my boxes manually today


Strange as I checked earlier due to the above post and it never updated however I am trying again now as I type to see if it works this time. 

This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

I have tried it again and it has now updated to the latest version. 

This message was authored by Chodley This message was authored by: Chodley

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

Wonder if it fixes the ssdp packet flood regression

This message was authored by LGUser This message was authored by: LGUser

Re: Sky Q Q190 Software Update


@cockerel1 wrote:

Hello all, hope you are keeping well,

I have a few questions about the Q190 update. 

Firstly: What's included in the new update?

Secondly: When will it be available to everyone?

 

Thanks in advance,


Q190 is mostly behind the scenes fixes.

 

Q190 is available now for everyone who did not get it to download it.

Here is how to update your Sky Q and mini boxes.

https://www.sky.com/help/diagnostics/updating-sky-box/which-sky-box

This message was authored by Paz1479 This message was authored by: Paz1479

Re: Sky Q Q190 Software Update

Hi just updated my v3 sky q 2tb box to this new firmware q190, however my mini boxes are still on q180 tried powering mini box off and then on again no difference. Anyone know how i get the mini boxes on same software version?

This message was authored by LGUser This message was authored by: LGUser

Re: Sky Q Q190 Software Update


@Paz1479 wrote:

Hi just updated my v3 sky q 2tb box to this new firmware q190, however my mini boxes are still on q180 tried powering mini box off and then on again no difference. Anyone know how i get the mini boxes on same software version?


Read trhe post I put RIGHT IN FRONT OF YOURS that has a link to show you how to update Sky Q and the Mini.

This message was authored by Paz1479 This message was authored by: Paz1479

Re: Sky Q Q190 Software Update

Thanks i will try that now 👍

This message was authored by Doc5907 This message was authored by: Doc5907

Re: Sky Q Q190 Software Update

Posted by a Superuser, not a Sky employee. Find out more

...wonders why people are so desperate to get onto Q190... 🤔

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion