Sky Q Peacock channel only partially recording.

[IainBro]

When I record some programmes from Peacock channel on Sky Q I get about 20 minutes of the actual programme and then it defaults to 30 minutes of a black screen despite the programme saying that the recording lasts for 60 minutes. I've tried deleting and re recording but it makes no difference. 

[caesarome]

You are downloading via your internet connection any content from Peacock so it isn't being recorded. When you delete these failed downloads have you also deleted from the deleted section ?

[IainBro]

Yes ive deleted all failed, and watched, programmes from the deleted section. 

[caesarome · Accepted solution]

Have you tried a reboot of your broadband router and if the same happens then do the same with your Sky Q box.