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This discussion topic is read only Discussion topic: Sky HDR

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This message was authored by: scottief

Re: Sky HDR

It's quite a few posts back now but "in the coming months".

This message was authored by: scottief

Re: Sky HDR

I think for those of us who have the V1 box, if you are coming up to your contract negotiation then add that into the equation. BT are presently doing Fibre superfast BB, Full TV package with full sport and Netflix for £96. Speaking to cancellations might get you somewhere if you're desperate. 

This message was authored by: Sirmambo

My Re: Sky HDR

My Q was installed in March, but seems the engineer kindly gave me the old HDR incompatible box. Been looking forward to trying out HDR as well!

This message was authored by: JOHNGALLEY

Re: Sky HDR

@Kei+M  So if my V1 box develops a fault you replace it with a V1 box.. and that makes sense to whom.

This message was authored by: scottief

Re: Sky HDR

@JOHNGALLEY  to sky seemingly who will give customers refurbished boxes.

This message was authored by: JOHNGALLEY

Re: Sky HDR

@scottief  Yes out of contract and saying you will not renew unless your V1 box is replaced with a newer model is the way to go.

This message was authored by: Piesarus

Re: Sky HDR

@JOHNGALLEY  It makes perfect sense to Sky who still have lots of refurbs and the like they need to get rid of. Plus I suspect it dissuades those whose Q box has suddenly developed a mysterious fault post launch of HDR 😊

This message was authored by: JOHNGALLEY

Re: Sky HDR

@Piesarus  For 4 years i have put up with With a humming  in standby,hot to the touch box .. so i thought i may aswell get shot of it now .. and it would seem i will be offered the exact same as a replacement😂😂😂😂😂

This message was authored by: Chrisee

Re: Sky HDR

Posted by a Superuser, not a Sky employee. Find out more

@JOHNGALLEY nothing new Sky have always switched faulty  boxes out with refurbished units and as far as I am aware Sky do not actually keep track of what is v1 or v2 their system just says a 1 or 2TB box. The engineers will know which is which but its down to luck whats on the van. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: JOHNGALLEY

Re: Sky HDR

Just to say i told the Sky operative exactly what i wrote and he said it would require a engineer visit.. to sort the issue.. if i am as it seems offered another V1 box i will endure the current box.

This message was authored by: JOHNGALLEY

Re: Sky HDR

@Chrisee  That's fair enough .. like i wrote i have put up with the current box and it's issues for 4 years.

This message was authored by: Piesarus

Re: Sky HDR

@JOHNGALLEY @Well given you've had it four years then a natural hum from the PSU and latent heat has not stopped it working. Surely this is just a game of 'wait and see what happens'. Given the very limited content plus C19 pandemic Sky are not going to rush out and replace a million boxes. From a logistical point of view it simply isn't feasible. 

This message was authored by: no1gooner

Re: Sky HDR

@Piesarus try setting your c9 to cinema home in picture settings, set colour garmut to 'auto' and turn off trumotion. HDR looks terrific on my b8 with these setting and not to vivid.

This message was authored by: Winch50

Re: Sky HDR

I've have the SkyQ 2TB box the newer version and I have a Samsung 4k UHD HDR10+ engine, watching the lemurs on screen yesterday was out of this world experience the intense colour the sound the graphics and technology, is worth having HDR built in your TV.. Oh watch the nature programmes on the on demand service as it downloads in HDR format also my TV inhances films old and new watching the latest star wars movie in UHD HDR wow.. My TV is only just over a year old.. Any other tvs which are more than 2 years old arnt HDR compatible make sure you have the SkyQ 2TB which has the HDR chip already inside it.. 

This message was authored by: JOHNGALLEY

Re: Sky HDR

@Piesarus  it's a gamble, if i lose i shall have to wait for whenever the process comes my way.. but it is a issue that i am certain i have read on various forum's, that people have swapped there boxes for the very same reason's .

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