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This discussion topic is read only Discussion topic: Sky+ HD box - Failed recording: subscription needed

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This message was authored by: Dennis+N1

Message posted on ‎12 Dec 2021 06:39 PM

Re: Sky+ HD box - Failed recording: subscription needed

I had the same issue and the fix was a viewing card reset:

 

Power of Sky Bok at wall

Leave 30 seconds

Remove the viewing card and set aside

Powe box back on and wait about 4 mins for complete boot up

Go to one of your subscription channels

Put the card back in (Sky logo uppermost. I think)

Wit a while

All downloads should now work

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