Sky Glass motion detector not working

[Chiltern+Fly]

Hi,

I've had sky Glass a week now & even though I leave the tv on standby & enter the room the tv does not sense anyone entering. I've moved around up & close, checked that the software is upto date but still no response. Anyone got any suggestions ?

[Jayboy1990]

Since the latest 004.08 update I have found it's not working properly again

[Mark39]

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@Chiltern+Fly wrote:

Hi,

I've had sky Glass a week now & even though I leave the tv on standby & enter the room the tv does not sense anyone entering. I've moved around up & close, checked that the software is upto date but still no response. Anyone got any suggestions ?

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Works ok for me, providing I walk right in front of the TV.

It does seem to have a fairly narrow angle of detection, and entering and walking around the room doesn't activate it, unless passing right in front of it.

[bayardm]

Ours is temperamental, sometimes walking past an open door it’ll switch on and other times you have to wave your hand in front of the sensor to get a response. Can’t say if it’s better or worse since V4.

[Deano2121]

Mine has never worked had my glass since 12th November