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Discussion topic: Sky Glass Usyk v Dubious PPV not working. Just says It can't be played even though I have purchased

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This message was authored by Alex56789 This message was authored by: Alex56789

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Same problem. Happened with the jake Paul, fury fight. Useless SKY!!

This message was authored by Jabbieuk This message was authored by: Jabbieuk

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

That will teach them a lesson, cancel sky glass and move to another sky product ... not

This message was authored by Lizaloo This message was authored by: Lizaloo

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

This is ridiculous sky !!!  paid for a fight Usyk fight and can't watch it as error sorry this is currently unavailable please try later very disappointed 

This message was authored by sjacko12 This message was authored by: sjacko12

Re: TNT sports box office

so everyone is having issues?

This message was authored by ZoHx This message was authored by: ZoHx

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

They refunded people last time but not the bloody point when people want to watch the sport 

This message was authored by Flex This message was authored by: Flex

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Just got through to customer service after over 1hr. Apparantly the team are working on fixing the stream. I'm now streaming this. Fog off Sky!!. Will be getting my refund tommorow as I could not watch the undercard fights!!..

This message was authored by CharlotteRose7 This message was authored by: CharlotteRose7

Re: TNT sports box office

By the looks of it yeah, I'm speaking to someone from technical right now

This message was authored by Claire+Robinson This message was authored by: Claire+Robinson

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Phones sky spoke to someone who just said thwre is an issue only sky glass customers and they are trying to resolve it and to keep trying.   !!! 😡

This message was authored by sjacko12 This message was authored by: sjacko12

Re: TNT sports box office

Cool keep us posted

This message was authored by CharlotteRose7 This message was authored by: CharlotteRose7

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

@Claire+Robinson i got the sky stream so not just sky glass 

This message was authored by CharlotteRose7 This message was authored by: CharlotteRose7

Re: TNT sports box office

@sjacko12 - there trying to hurry TNT along to fix it, he said nothing has been charged to my account even though I have paid for it. So looks like unless it comes back up then people won't get charged BUT he did say to make sure I check my billing tomorrow. But still no closer to any answers as to when it will be fixed!

This message was authored by Wilson01 This message was authored by: Wilson01

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Set up my sky q box again and straight away it's come on sky glass is poor

This message was authored by RyCro84 This message was authored by: RyCro84

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

I just want to watch it, I'll worry about the refund later but the tnt box office app on my tablet isn't even working

This message was authored by james198 This message was authored by: james198

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Just had to buy on the TNT sport website. Now watching on laptop. Deffo be getting refund from Sky tomorrow. Sky glass is total waste of money. The picutre quality is poor and when anything interesting comes it usually stops working

This message was authored by markymark31 This message was authored by: markymark31

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

So poor Sky that this still happens. And arguably even more frustrating is your pedestrian service. No update, no proactivity, no accountability.... 

 

 

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