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This discussion topic is read only Discussion topic: Sky Glass Usyk v Dubious PPV not working. Just says It can't be played even though I have purchased

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This message was authored by: sjacko12

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

I will be telling them striaght 

This message was authored by: Andy1990uk

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Does the tnt box office app even work on your phone though? I can't get anything on there

This message was authored by: Kerry010

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Shocking. Taken £20 off everyone wanting to watch the boxing and not working 😠 It's been 2hrs since it was supposed to come on and still no fix so hoping it is on soon and I expect a full refund.

This message was authored by: NMF2013

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Having the same issue purchased and the fight won't load 😤

This message was authored by: Fidds37

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

So dissapointed, why arent they even answering?

This message was authored by: JamieGarner

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Sky, please provide an update! Communication is very poor and just a refund will not suffice!!

This message was authored by: Gary2718

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Not paying for something two hours already been shown no woder people buy firsesticks 

This message was authored by: Lizaloo

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

It's ridiculous, I'm really disappointed with sky glass, I've missed endless hours of tv shows, it just jump to the end of a program it cuts out, won't work not happy at all  I've paid lots of  money for my tv experience ruined. 

This message was authored by: GD1

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Posted by a Superuser, not a Sky employee. Find out more

@Lucasa365  There is an update here https://www.sky.com/help/servicestatus/streamingtv

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: JRG

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Not working here either, second fight I've paid for which has gone wrong on the stream service

This message was authored by: SamD1980

Re: Usyk fight tonight

It's really bad we're supposed to have the best streaming package. We pay a lot I have been with sky for 7 years and pay over 100 a month I am really unhappy with this 

This message was authored by: Claire+Robinson

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Ty ❤️‍🩹

This message was authored by: Gaz891

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Shocking service usyk fight not working 

This message was authored by: Jel79

Re: Usyk fight tonight

I've literally just upgraded to glass been with sky 15 years, pay well over 100 a month - its a joke this is!

This message was authored by: sjacko12

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Did they manage to fix previous issues before in time for the main event ?

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