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[dewbre]

Mine is working again now so 🤞 it has been fixed 

[Kezzalar]

Saying 'tv guide' into the remote gets all of the channels. Saying 'Netflix' gets Netflix etc... Bit of an inconvenience.

[Paddywackwack]

Not for me !

[Angel+83]

This is a joke had nothing but problems from day one. Remote works when it whants too using Netflix throws the whole box off so have to dis connect the internet otherwise normal channels freeze or the sound goes on and off and now this for someone with anxiety its a real rollercoaster. But good to know im not alone with this 

[Dee+danny]

Same like everyone else but solution maybe for me is cut my bill this month..im fuming about this soon as 9 am starts I be on the case..no menu tried trouble shooting an noticed an update but can't get to settings..what is going on sky 

[Mark39]

Yes, there's a fault at Sky's end. They are aware and are investigating. Voice control still works until it's fixed.

[BenRtt]

Like others have reported the remote is also dead and TV isn't responding to voice control input.

I got just passed this and now it's says connected but remote and voice control isn't working, pressing 1/3 and 7/9 does nothing

[AndyHaz]

Same happening here. Good to know it's not just me. Although it's just one more issues on a long list of issues with Sky Glass. 

[Alex+Ricote]

Appears to have now been resolved?

[I+Emberton]

Sky did an update and the whole country is in the same boat 

[StuTheEagle]

Yep same here in the South East. After using voice to get to the TV Guide to watch ITV, after a short while it hung. Then went over to iPlayer then it pixelated. This is currently unusable until they either rollback the update or fix it.

[Kezzalar]

Back on here too.

[Stevierob]

Sky Glass homepage everts to A-Z Cinema everytime I press the home page button please sort asap

[Daniel0210]

@Mick034 
This is a customer helps customer forum. You aren’t addressing a Sky Customer Service agent here. Sky are working to fix it. 

[Chrisee]

@Dee+danny something broke and is being fixed.