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Discussion topic: Sky Glass/Stream Homepage Problems
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Message posted on 03 Feb 2023 08:03 AM
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Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty
Hi, if you press mic button and ask for a channel of your choice it gets round the streaming issue.
Message posted on 03 Feb 2023 08:03 AM
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Re: Sorry there are no programmes of this type available
I would hope sky are aware of a major issue so would just wait but tv comes on with voice control
Message posted on 03 Feb 2023 08:03 AM
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Re: The Home Screen on Sky Glass isn’t working
Thanks for saying the voice control worked, as at least I can watch TV. But same problem here - but at least Internet is working so I can work
Message posted on 03 Feb 2023 08:04 AM
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Home screen showing only a few movies and that's it
Message posted on 03 Feb 2023 08:04 AM
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Re: Sky glass menu not working
has anyone spoken to sky yet
Message posted on 03 Feb 2023 08:04 AM
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Sky Glass / Sky Phone Lines
Sky Glass Home Screen not working. Locked on sky cinema. Can't even call sky to discuss because the phone line are not working neither. come on sky..... Sky glass was supposed to be the best thing ever, nothing but problems for the last 4 months !!
Message posted on 03 Feb 2023 08:04 AM
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Re: Only getting A-Z sky cinema on sky glass
Same problem for myself this morning. Has anyone had any feedback from Sky yet?
Sky Glass 55" Black , 3 months old.-Bad- Picture is not as good as my old TV (6 year old).
If the remote stops working, you are stuck.
Good- No leads other than the power.
Sound is brilliant.
Message posted on 03 Feb 2023 08:04 AM - last edited: 03 Feb 2023 08:05 AM
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Re: Sky stuck on sky cinema and can’t get back using home button
@Sky+stuck+in+sky wrote:
Sky stuck in sky cinema and no other functions work on remote.
I'm guessing you have Sky Glass/Stream? Yes, there's a fault. Sky are aware. Voice control still works ok.
Message posted on 03 Feb 2023 08:04 AM
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Re: Hello does anybody know how long it takes for a sky glass tv to reset im waiting nearly an hour
You really need to move it sky and sort this issue, then explain what's/why it happened and if this is gonna be a regular occurrence. If I don't get an explaination I'll be going back to sky q, which I bet o won't be the only one......
Message posted on 03 Feb 2023 08:05 AM
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Re: No programmes
Many posts on this fault. Sky are aware and are working on it. Use your voice remote & say tv guide, works that way until Sky fix it apparently.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 03 Feb 2023 08:05 AM
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Re: Sky glass menu not working
Last night ours wouldn't turn on at all. This morning I can't get past 'sorry there are no programmes of this type available' Not ideal when 10 mins of TV before school is the coax to get my child ready before school!!
We've had the glass about 6 months and I'm kind of over all of these issues
Message posted on 03 Feb 2023 08:05 AM
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Re: Sky glass menu not working
Came here to find out if it was a common issue and indeed it is.
Ours too is stuck on A-Z Cinema and pressing home doesn't work.
It's affecting both Sky Glass and Sky Stream Pucks.
Using voice gets us to other options.
It looks like a classing update gone wrong.
SORT IT OUT SKY!!!
Message posted on 03 Feb 2023 08:05 AM
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Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty
Same issue here - talking to the TV definitely works and I have the news on now - thanks you everyone for the guidance but, very poor sound quality - a lot of static interference - have tried switching off and on again.
Message posted on 03 Feb 2023 08:05 AM
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Re: Sky remote Home button not working.
No worries! I would wait until the issues with sky's service has been sorted and then perhaps switch the puck off and on and try the buttons and features again to diagnose the issue.
If there is an issue with the remote message back on this thread 👍🏻
Cheers,
Jamie
Message posted on 03 Feb 2023 08:05 AM
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Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty
Use voice control for tv guid then you can access all channels
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