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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky Glass/Stream Homepage Problems

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This message was authored by: Ianst70

Re: Sky glass has crassed, it wont show any options, just shows A-z of sky,

Hi, I've got the exact same problem, hope sky read these and can suggest a solution. 

This message was authored by: MattNMillie

Re: Sky glass menu not working

Mine is stuck too.. tried the reboot but still the same.. im just glad I can use the voice command.. Sort it out sky..

This message was authored by: C45S2403

Re: Sky glass menu not working

Same here - turned tv on this morning and all I'm getting is a-z of sky cinema when I press the home button. Can use voice control like others have said but not good enough! Sky need to sort ASAP! Hopefully they're already on the case 🤦🏽‍♀️

This message was authored by: Kingy2kingy

Sky remote Home button not working.

My sky stream is 2 weeks old.

suddenly my Home and Back buttons in remote stopped working.

I have moticed that voice control works only.

been working flawlessy since I got Sky 2 weeks back.

on switching on and resetting puck (and de-cabling etc), it opens up at the same 'Sky Cinema'. 

 

This message was authored by: I+Emberton

Re: Has anybody else got a problem with sky glass being stuck on sky cinema? Both main tv and puck

Mines the same in southampton

This message was authored by: S+Hewitt-richards

Re: Can’t load sky glass

Same issue for me. Does it just sort itself out? 

This message was authored by: Swales1230

Re: Can’t load sky glass

Same issue here, I managed to get onto Netflix by searching a programme on there now able to use Netflix at least! No moaning kids this morning at least 

This message was authored by: Sharon8424

Re: Eddie Murphy

I can access TV guide through voice however even after watching a program, Home page is still only showing Sky cinema! Has anyone received how to resolve this from sky? 

This message was authored by: Dave+King10

Re: Sky glass menu not working

Really not good enough. Always problems with Sky Glass or the remote. What are we continuing to pay for? More bugs? More time not being able to use a product we work hard to pay for!! Fed up with it. 

This message was authored by: JoMou

Re: The Home Screen on Sky Glass isn’t working

Same problem here, just sky cinema screen showing 

This message was authored by: Ren12345

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Exactly same issue as everyone else. Dodgy update overnight I guess.

This message was authored by: Holmes88

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

We are having the same problem, but saying the channel we want to watch seems to have worked 

Although still same issue if we then go back to the home screen 

This message was authored by: Mummysj

Re: Sky glass menu not working

same for me, tried reboot but only sky cinema showing and voice control working

This message was authored by: Readiie93

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Basically i have the same issue can't access anything apart from shows if i use the search button

This message was authored by: NickJ70

Re: Sky stream stuck on A-Z of sky cinema

I want to join the #metoo A-Z of cinema.  Glad it's not just me.

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