Skua mini connects to main box, all channel technical fault

[JonnypX6]

I have moved a skywalk mini to an out house and connected via a cat6 cable to the router in the house and a router in the out building.

the mini box connects to the main SkyQ box but all channels have technical fault and recordings won't play either. Please help!

[oldfella]

---

@JonnypX6 wrote:

I have moved a skywalk mini to an out house and connected via a cat6 cable to the router in the house and a router in the out building.

the mini box connects to the main SkyQ box but all channels have technical fault and recordings won't play either. Please help!

---

Hi @JonnypX6 

Connecting to a Q router on Sky Broadband is fine but if you are on 3rd Party broadband you need to connect by Ethernet to your main Q box.

[JonnypX6]

Thanks, in that case can I put a switch in at the house end to split the cable coming from the out house, one to the router and one to the skyq box?

[oldfella]

---

@JonnypX6 wrote:

Thanks, in that case can I put a switch in at the house end to split the cable coming from the out house, one to the router and one to the skyq box?

---

Hi @JonnypX6 

Connecting all Q boxes to a 3rd party router is fine.  This connection can be directly or through simple unmanaged Ethernet switches 

[JonnypX6]

So just so I am crystal clear!

back of main sky q box to Ethernet switch.

from Ethernet switch down to out building, into another Ethernet switch

from that Ethernet switch to back of sky q mini box.

[oldfella]

---

@JonnypX6 wrote:

So just so I am crystal clear!

back of main sky q box to Ethernet switch.

from Ethernet switch down to out building, into another Ethernet switch

from that Ethernet switch to back of sky q mini box.

---

Hi @JonnypX6 

Nowhere  in your post do you mention Ethernet to Router!

[JonnypX6]

Ok my mistake, however will the above work?

[oldfella]

---

@JonnypX6 wrote:

Ok my mistake, however will the above work?

---

It should if there is also an Ethernet from one of the switches to the Router @JonnypX6 

[JonnypX6]

Does that router need to be the same one I have the main skyq box plugged into? As I have several routers off the main BT router.

[oldfella]

---

@JonnypX6 wrote:

Does that router need to be the same one I have the main skyq box plugged into? As I have several routers off the main BT router.

---

Hi @JonnypX6 

Yes,   all the Q boxes need to be connected to the same router.

Best to carry out a Network reset on all Boxes starting with the main Q box and do not do any WPS just wait until the boxes connect.

After they have connected go into the hidden menu and turn off all Q box WiFi.