SKY Q picture quality poor compared to old SKY HD box.......

[Ste+CNH320]

Looks to be a lot of posts on SKY-Q picture quality, heres another one......Had Q installed yesterday as part of a new deal. Everything was great until  my Son arrived later in the day and asked "Is that in HD ?".

When we came to sit down and study the picture quality, on the same TV with the same HDMI cable, it isnt anywhere near as clear as our older SKY-HD box.

Watching the live Football on an HD Channel is almost going back to SD especially fast moving pictures.

Has anyone come up with a fix or even an explanation yet.

[LGUser]

@Ste+CNH320  If you have a 4k TV and your box is set to 2160p, set it to 1080i and have another look at the HD picture and see if it has improved.

[dnew76]

I just feel the Sky Q boxes deliver a comparatively poor picture full stop!

HD is worse on Sky Q than on Freeview,

UHD is far worse on Sky Q than UHD from ANY other source,

Picture quality from Netflix and other apps on the Sky Q box is extremely poor compared to the quality received from the equivalent native TV apps.

Personally I continue with Sky Q for the recording capacity and convenience rather than the quality of the pictures or sound.

[PandJ2020]

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@dnew76 wrote:

Picture quality from Netflix and other apps on the Sky Q box is extremely poor compared to the quality received from the equivalent native TV apps.

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Yes, this will almost always be true.  It's because the native app is tuned to the particular TV and can switch refresh rates and resolutions at will.

Sky's implementation forces apps to use the fixed video mode - which can introduce artefacts.  It's more compatible but quality can suffer.

[twilight+princess]

Are you using your own HDMI cable or the included one with the Q box?

I found the same problem when using our own cable but changing this to the Sky HDMI cable improved the picture immensely.

The old cable was a decent/costly one too.