This discussion topic is read only Discussion topic: SKY+ HD PIN RESET

This message was authored by: BazDA7 · ‎26 Jan 2021

Forgotten my original SKY PIN.

Tried to use last 4 digits of card. Didn't work.

Tried to reset via interactive services - error message wouldn't allow me?

So went online and reset with new 4 digit PIN.

Still does not work? Confused what to do next.

Any ideas thanks.

This message was authored by: Annie+UK · ‎26 Jan 2021

Phone Sky

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

This message was authored by: BazDA7 · ‎26 Jan 2021

Thanks Annie and looks like I might have to tommorow.

This message was authored by: BazDA7 · ‎01 Feb 2021

Hi again.

Spoke to Sky today.

Informed that changed PIN online but still not working.

They confirmed all done on phone but still not working and got cut-off before I could confirm.

Tried phoning back but now 45 minute wait.

Is there anything else that I can try and do myself?

This message was authored by: Mark39 · ‎02 Feb 2021

It looks like you'll have to call again if it's still not working.

This message was authored by: BazDA7 · ‎02 Feb 2021

Thanks and yes looks like it but I have an engineer coming today to look at my dish etc.

Will see what happens.

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