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This discussion topic is read only Discussion topic: SIM card activity

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This message was authored by: Jode94

Message posted on ‎08 Mar 2022 09:02 PM

SIM card activity

Having trouble activating my SIM card, I have followed the right steps but It says to ring customer service 

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This message was authored by: 63johnw

Message posted on ‎08 Mar 2022 09:20 PM

Re: SIM card activity

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jode94  what did customer service say when you called ?

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This message was authored by: Jode94

Message posted on ‎08 Mar 2022 09:47 PM

Re: SIM card activity

The man I spoke to said give it 12 hours and it should be activated, it asked me to but my surname in, post code and last 6 digits on my account number, I did all this but it said an error and to call sky. 

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Message posted on ‎08 Mar 2022 09:56 PM

Re: SIM card activity

Posted by a Superuser, not a Sky employee. Find out more

If it says call sky then that's what you will have to do @Jode94 

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