Router

[Jim80]

Evening 

my router seems to have gone awol and disappeared. 

I can't find it on any device and if I try to access the router online 198.162.1.1 it says the servers are down ? 

any suggestions Guru's 

[GD1]

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@Jim80 wrote:

Evening 

my router seems to have gone awol and disappeared. 

I can't find it on any device and if I try to access the router online 198.162.1.1 it says the servers are down ? 

any suggestions Guru's 

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There's a small reset button at the back, press that for 5 seconds, this will reset it ti default factory settings but should bring it back to life.

[Jim80]

I've done the reset and even the hold it for 20 seconds.... nothing happening it's bizzare 

[GD1]

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@Jim80 wrote:

I've done the reset and even the hold it for 20 seconds.... nothing happening it's bizzare 

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What lights are showing on the router?

[cookiemonsteruk]

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@GD1 wrote:

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@Jim80 wrote:

Evening 

my router seems to have gone awol and disappeared. 

I can't find it on any device and if I try to access the router online 198.162.1.1 it says the servers are down ? 

any suggestions Guru's 

---

There's a small reset button at the back, press that for 5 seconds, this will reset it ti default factory settings but should bring it back to life.

---

@Jim80 

Don't know if 192.168.1.1 is a typo but its 192.168.0.1 for a sky hub

[Jim80]

All 3 green lights are showing as if everything is working correctly but my wifi connections have disappeared 🤷‍♂️

[GD1]

Have you tried this ip  192.168.0.1

[Jim80]

Even 198.162.0.1 doesn't load just says the server not responding 

[CyberFriday]

@Jim80  And does this happen when connecting via Ethernet ?