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This discussion topic is read only Discussion topic: Refund

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This message was authored by: Angelag71

Refund

I have recently cancelled all my sky products. My account is in credit.. How do i get refunded.?

Thanks 

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This message was authored by: GD1

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@Angelag71  Quickest way would be to call  

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

Any credit left on a closed account like yours will be automatically refunded within 5-6 weeks or you can call Sky to try to speed the process up.

 

Under "Need more help ?" at the bottom this page is the number to call, it might take a few seconds to appear:


https://www.sky.com/help

 

Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.

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This message was authored by: Angelag71

Re: Refund

Thank you for replied... Much appreciated 😊

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