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Discussion topic: Re: Return in my equipment
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Message posted on 07 Sep 2022 08:12 PM
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Re: Return in my equipment
I need to return my equipment. Can you please send me packaging with pre-paid postage labels ? Thank you
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Message posted on 07 Sep 2022 08:15 PM
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Re: Return in my equipment
@comanswood
Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, so 31 days for TV / 14 days for broadband (to the address that the account is registered at), but you can also use your own packaging and print a label off yourself*. This link should help you
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable give Sky another call. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.
*(If you don't have access to a printer, Collect+ have shop premises that will print the labels for you).
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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