This discussion topic is read only Discussion topic: Purchased a movie in error

This message was authored by: Driftwood20 · ‎27 Jul 2020

I purchased a movie in ultra HD but my tv is not ultra Hd. Can I cancel my purchase

This message was authored by: mike+simmonds · ‎27 Jul 2020

If it's a rental, then just delete it then delete again from your deleted folder

You won't be charged as you haven't played any of it

Then just rent again in HD

If it was a buy to keep, you will need to contact the Skystore team to ask if they will refund

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

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