Planner issues

[LinziJ17]

Hello I'm after some help. My SkyQ box planner is missing a lot from the TV guide. Main channel that is affected is STV. This is an ongoing issue resolved with reboot but only for around 48 hours and problem   persists. Any one have any idea how to fix this long term?

[Doc5907]

---

@LinziJ17 wrote:

Hello I'm after some help. My SkyQ box planner is missing a lot from the TV guide. Main channel that is affected is STV. This is an ongoing issue resolved with reboot but only for around 48 hours and problem   persists. Any one have any idea how to fix this long term?

---

@LinziJ17 

Try a Reset Settings in the hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.