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Discussion topic: Parental control

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This message was authored by Laurynzena This message was authored by: Laurynzena

Parental control

I am trying to turn off the 'parental guide' but it's saying I can only use a credit card which I don't have? How else can I turn this off?


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Parental control

Posted by a Superuser, not a Sky employee. Find out more

Hi @Laurynzena  can you borrow a credit card ? Doesn't have to be yours. If not then the only other way is if you currently have a credit agreement with sky for a device you can phone up and that can be used to verify your age. 





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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Parental control

Posted by a Superuser, not a Sky employee. Find out more

Hi @Laurynzena  can you borrow a credit card ? Doesn't have to be yours. If not then the only other way is if you currently have a credit agreement with sky for a device you can phone up and that can be used to verify your age. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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