Paid £50 in stead of 50pence

[Yvonne75]

I have just paid £50 instead of 50pence Mrs Yvonne [removed]

moderator note: removed personal details

[Yvonne75]

Paid £50 instead off 50pence on my moble which should have been  £4.50 paid the 50p after I had paid £4 then the 50 pence  please help me I have other bills to pay send message about 

[Daniel0210]

@Yvonne75 Your posts are a little confusing. We are fellow customers here. You aren't talking to Sky. If you've overpaid you will have to call Sky (dial free on 150). Any refund into your account is likely to take 5 working days. 

How do you normally pay your mobile bill?

[Yvonne75]

Just paid £50 instead of 50pence could you please put it back on my card Mrs Yvonne Bellamy 5 cranesbill road 

[Daniel0210]

@Yvonne75 please read my earlier posts. We are fellow customers. You aren't talking to Sky. 

[GD1]

@Yvonne75  You need tyo follow the advise of the replies provided.

[TechmanagerMal]

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@Yvonne75 wrote:

I have just paid £50 instead of 50pence Mrs Yvonne [removed]

moderator note: removed personal details

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• As we are customers on the forum we can only provide advice.
  However, if you want to discuss the issue with Sky then click on "Need more help" at the bottom of this page to get the phone number then carefully follow the advice.
  https://www.sky.com/help/home
• If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.
• When you call you will be asked if the call is to do with mobile say "No"
  You will then be asked the nature of the call say " Technical "
  You will then be asked for a mobile number, give the number but DO NOT hang up when it says to do so.
  It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
• I hope this helps.